Why On-Hold Marketing?
Want to Increase Revenue?
with Little to No Effort?
Convert on-hold time to Marketing Time with Veterinary On-hold Marketing Messages. Educate and Engage callers as they wait.
How many times a day are spending your time recommending treatment plans only to find clients declining your suggestions, With so little time to spend in each exam room, we don’t always have time to share the why’s
Work/Life Balance. What’s that?
Stop staying late to catch up on notes and call-backs by by getting back more time in your day.. Equip your clients with pet health knowledge so they’re ready to follow your recommendations without playing 21 questions. On-hold enables you to start educating your clients before they step foot in your vet hospital.
Loyalty?
NO WAY they just noticed that growth…
Friendly reminders to Pre-Book Wellness Exams. Sharing WHY follow-ups and regular check-ups are medically important builds a deeper understanding and trust. With trust comes loyalty. And loyalty leads to referrals. More Visits = More Bonding Time... with Fido’s mom.…or did “Dr. Google” say - time to call a vet!
Take a Listen
Share reliable medical information with clients and perspective clients as they hold. You have their attention - Arm them with the knowledge they need to quickly and easily comply with doctor recommendations.
“Each month we get a list of potential topics, all very seasonally appropriate. She also provides options for custom messages. We make our selections and within a few days we have our recording. It always sounds terrific.”
“We have used several types of on-hold messages over the years. Overall, they were not the quality that we wanted or became one more thing for us (me) to have to keep track of and maintain. All of that changed the day that we found Emily with Vet Messages! ”
There’s More to On-Hold Than Meets The Ear
On-Hold Messages are no longer just about filling dead air so callers don’t think you’ve disconnected. It’s about using that time wisely while to avoid dropped calls. Build brand loyalty, establish trust , promote your latest offerings and providing excellent customer experiences as callers hold.
“We value your time, please hold…”
Honor your client’s time with valuable veterinary information
Free Copywriting with all Custom Messages
“February in dental awareness month, we’re offering 10% off…”
“…Early diagnosis is key. Ask us today about…”
“Don’t let noise aversion ruin you pets 4th of July….”
“Download the Pineview Hospital app today. Track paw rewards…”
Trusted Medical Messages
Branding Messages
Seasonal & Holiday Messages
Promotional Messages
News and Community Events
Department Messages
Fact, Fiction & Fun Facts
“In-house pharmacy…don’t forget to ask about our rebates….”
“…we have a dedicated team member monitoring all anesthesia”
“Please welcome Dr. Smith. She has an extensive background in…”
FREE On-Hold Message with no obligation
Vet Messages Services
“Emily is very gifted and we’re so grateful for her help in this area. Vet Messages definitely helped us leverage an untapped opportunity for client messaging.”
IVR Prompts
What is IVR and why do I need it?
Interactive Voice Response allows you to guide your callers, getting them where they need to go quickly while saving staff’s time. Achieving a successful call journey experience.
Monthly On-Hold Messages
Chose from an ever-growing script library to supplement pet parent’s medical knowledge. Select what matters most to you and your practice while keeping content fresh and engaging. Chose from important topics to fun tips.
Customize & Voicemail Messages
There’s also an opportunity to share news about your practice before Voicemail Messages. Updating Seasonal Hours, Welcoming a new Doctor, Special Event? The options are limitless!
Phone Mapping
I’ll asses the practice’s current call journey. Then map out a plan that enables the best customer experience for your callers, your staff and for your bottom line.
“...I am excited each month to pick new topics for our on-hold message, and I am never worried about the quality of the product that I will receive....She definitely makes one part of my job so much easier!”
Voiced by professional voice talent Emily Lepore, with a background in veterinary care every word is spoken from the heart. Take a listen and you’ll hear why pet parents are staying on hold, and helping their pets just by listening longer.
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Ready for your free consultation? Just share a few details, and I'll be in touch soon. I’m excited to connect with you!
“Each month we get a list of potential topics, all very seasonally appropriate...We make our selections and within a few days we have our recording. It always sounds terrific. ”
